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Find out what customers want from restaurants today

These are turbulent times for restaurateurs. Changing spending patterns, new technology and the growth of home delivery are all affecting small establishments and high street chains alike.

But what do these changes mean for individual businesses? What is the impact across ages, genders and regions? And could some restaurants perhaps even benefit?

This report is a snapshot of what’s happening on the ground. It’s full of juicy facts and significant trends, some of them a little surprising.

With 2.4 billion eating out occasions in Britain each year, there remains room for growth. We hope the information presented here can inspire businesses to claim their share of it.

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