Inspired by the coffee connoisseurs of Australia and Asia, Craig Bunting wanted to inject some of that creative caffeinated flair into England’s scene. With his friend and fellow co-founder Michael Thorley they started Bear, a refreshingly alternative café, eatery and bar, now operating across five locations in the UK.
Bear was founded on the idea that people should be able to enjoy great quality food and drinks in a relaxing space, from the early morning until dawn (when they start swapping flat whites and croissants for espresso martinis and mezzes).
Craig and Michael have always been forward-thinking, which is why they needed their services and technology to reflect this. From reward apps for loyal customers, to a completely cloud-based EPoS, everything has been meticulously chosen to put the customer’s experience first, including their Paymentsense portable card machines.
Setting up a seamless integration between card terminals and their EPoS was especially important for Bear, their customers, and their staff. They needed hardware that was reliable and mobile, to show off their baristas’ skills across the length and breadth of the UK, with pop-up events and collaborations with new clients and partners.
Paymentsense has helped Bear take card payments at ease from their very first day of opening and now we can’t wait to join them on their new conquests in 2020:
‘Onboarding with Paymentsense was really easy, they sent us all the hardware directly, we also had open communications with the EPoS provider to understand how we wanted to integrate.
They’ve helped us grow, they’ve read into our vision, they know what we are trying to achieve as a business. Now, if we do any events, we can create a pop-up coffee bar, we can serve coffee and take card payments with a remote card terminal, that just works without any data. You just need 3G or whatever is available, and you can serve in the middle of a field which is just incredible!’
See the full testimonial below: