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To manually update your settings, please follow the steps below depending on the type of card machine you have.

Unsure what terminal you have? Just call us on 01 696 8393 or email support@paymentsense.com 

Instructions for Ingenico terminals (GEMS software)

  1. Press ‘Menu’ twice to see more Menu options.
  2. Scroll down and select ‘Function’.
  3. Key in ‘81’ and press ‘Enter’.
  4. Swipe your supervisor card or key in your supervisor password.
  5. Press ‘Enter’ at the ‘accept connection method’ prompt.
  6. Press ‘Enter’ at the ‘call to GEMs’ prompt.
  7. The update will load and a receipt report will print once complete.

Instructions for Ingenico terminals integrated with electronic till (TMS software)

  1. Press ‘Menu’ twice to see more Menu options.
  2. Select ‘Supervisor’. 
  3. Key in your supervisor password and press 'Enter’.
  4. Press 'Menu'.
  5. Select 'Call TMS'.
  6. The update will load and a receipt report will print once complete.

Instructions for Spire terminals

  1. Press ‘Home’.
  2. Press ‘4’ (Terminal).
  3. Press ‘1’ (Prog Load).
  4. Key in your supervisor password and press ‘Enter’.
  5. The screen will display ‘Prog Load Correct?’
  6. Press ‘Yes’.
  7. The update will load and a receipt report will print once complete.