Customer Champions are the heartbeat of our business

Customers. Are. Our. Everything. They’re why we get out of bed in the morning.

So if you’d like to help our customers reach new heights, you’ll need to be bursting with knowledge on all things Paymentsense and desperate to make a difference. You'll be helping business owners get paid, fix bugs, and get set up for success. You'll be a protector, advisor, problem-solver, and supporter. A champion.

And you'll be handsomely rewarded, with pay that reflects the impact our Customer Champions have on our business – and the customers that make it.

Apply now

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Come for the money. Stay to make a difference.

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Big impact, big rewards

You’re looking after our most valuable assets, so we’ll look after you. With a £24,000 salary, up to £3,000 bonus, and a host of benefits to boot.

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Make a real difference

Your conversations help our development, so they won’t be swept under the carpet. You're given autonomy to make decisions that matter.

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Be part of something special

Our customers are passionate independent business owners – and you’ll have a big impact on the smooth running of their business.

Our values encourage us to have a voice

“Working here makes me want to achieve great things, work hard, help one another and in return, our hard work is recognised and rewarded.” 

Amelia Renny

Let’s make passion pay

We started from one belief – that businesses deserved better. That people pouring their hearts into their passion should get paid on time, efficiently, and affordably. So we decided to shake up the payments industry for good. From humble beginnings, we've become one of Europe's fastest-growing FinTech companies, winning numerous awards (including the Tech Track 100, National Business Awards, the Europe-wide Inc 5000 and Sunday Times Best Companies To Work For).

Work somewhere where passion gets you noticed. Brings your ideas to life. Puts more in your pocket. And rewards you for the impact you make on customer's lives.


Our Customer Service Advisors are


Proactive problem solvers who know how to dig deep.


Self-motivated with a strong desire to make a difference.


Highly empathetic – and natural conversationalists.

Join the Paymentsense
Customer Service Team

Apply by filling out this form and we’ll be in touch shortly.